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Senior Customer Success Manager

Freshworks

SeniorOn-siteLondon, UK

Ready to take customer success to the next level?

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About Freshworks

Freshworks helps businesses engage and support their customers through innovative software solutions.

What you'd do

Engage with mid-market and enterprise customers
Define success plans and deliverables
Identify and close expansion opportunities
Manage risk and develop resolution strategies

What they're looking for

7+ years in Customer Success or related fields
Experience with B2B customers
Comfortable presenting to C-level executives

Perks

Company funded Life & Long-Term Disability
Pension scheme
Private Medical Insurance + Health Cash Plan