scout22 › Jobs › Securiti › Technical Support Engineer, Sec-AI, Portuguese Speaking

Technical Support Engineer, Sec-AI, Portuguese Speaking

Securiti

SeniorOn-siteSan José Province, San José, Costa Rica

Join a team that’s redefining technical support!

Apply in one tap on the scout22 app — your details fill themselves in on every application Apply on Securiti's website fill out every field yourself, every time

Already have scout22? Open this job in the app

About Securiti

Veeam helps organizations secure and understand their data and AI.

What you'd do

Diagnose and resolve intricate technical issues
Drive SLA performance and exceed targets
Mentor junior engineers in problem-solving
Document issues and troubleshooting steps thoroughly

What they're looking for

Fluency in Portuguese and English
7+ years of experience as a technical support engineer
Hands-on experience with Data Privacy and Security
Proficiency in Technical Support systems like Zendesk

Perks

Comprehensive health coverage
Wellbeing and mental health support
Paid time off and global recharge days