CX Knowledge Architect

About Notion

Notion is a collaborative AI workspace where teams and agents think together.

What you'd do

• Design and evolve information architecture
• Set quality standards and governance
• Maintain accuracy and freshness at scale
• Build modular, reusable knowledge components

What they're looking for

• Experience owning an end-to-end knowledge system
• Ability to design scalable information architecture
• Experience building durable processes and content components
• Demonstrated ability to run content QA and freshness audits