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Support Ops (Intern)

Kalshi

InternshipOn-siteNew York Office

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About Kalshi

Kalshi lets people trade on the outcome of events, turning questions into financial assets.

What you'd do

Handle support tickets across Intercom
Maintain fast first reply times
Drive customer satisfaction scores
Synthesize patterns from support volume and relay upstream

What they're looking for

Knowledge of prediction markets
Strong written communication skills
Grit and ownership mindset