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Senior Customer Experience Specialist

Mosaic.tech

SeniorHybridUnited Kingdom

Ready to take customer support to the next level?

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About Mosaic.tech

HiBob helps mid-sized businesses transform their HR practices with a modern platform.

What you'd do

Serve as primary tech support contact
Build deep customer knowledge
Run regular customer check-ins
Deliver tailored training sessions

What they're looking for

Proven B2B SaaS support experience
Excellent communication skills
Strong technical troubleshooting skills
Experience managing enterprise customers