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Safety Specialist

HotelTonight

Mid levelOn-siteKorea

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About HotelTonight

Airbnb connects guests with unique stays and experiences worldwide.

What you'd do

Manage and resolve complex customer cases
Assess risks and threatening behaviors
Interact with customers through various channels
Provide support for survivors of incidents

What they're looking for

3+ years in customer service or safety operations
Strong communication and problem-solving skills
Ability to work flexible hours