Customer Success Intern (d/f/m)

About Taxfix

Taxfix simplifies tax filing for millions by making it easy and accessible through an app.

What you'd do

• Provide support via live chat, email, and phone
• Troubleshoot and resolve customer issues
• Identify feedback trends for improvements
• Assist accountant partners with clarity and care, ensuring high satisf

What they're looking for

• 1–2 years in a customer-facing support role
• Empathetic communicator, simplifying tax topics
• Comfortable with tools like Intercom and Zendesk
• Analytical problem-solving skills

Perks

• People-centric work with an international team
• Opportunities for team socialization
• Dog-friendly office