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Knowledge and Help Center Manager

WeTravel

Mid levelRemoteSpain

Own the evolution of our Help Center and make a real impact!

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About WeTravel

WeTravel helps travel organizers optimize their experiences.

What you'd do

Own the structure and quality of our Help Center
Create and maintain FAQ articles and explainer videos
Partner with teams to translate features into user-friendly docs
Run syncs with Sales, Product, and Support teams

What they're looking for

3–5+ years in Knowledge Management or Help Center Management
Fluent in English and Spanish
Experience with platforms like Intercom or Zendesk
Strong technical writing skills

Perks

Unlimited paid time off
Amsterdam Program for team visits
Extensive paid family leave and volunteer days