Sr. Manager, Customer Success & CX, APAC

About Dialpad

Dialpad is the AI-native business communications platform that unifies calling, messaging, meetings, and contact center.

What you'd do

• Coordinate Customer Success across international markets
• Oversee professional services operations
• Drive operational excellence and revenue growth
• Forge cross-functional partnerships with Sales and Product teams

What they're looking for

• 8+ years in Customer Success or Professional Services
• Leadership experience supporting cross-functional teams
• Expertise in managing Enterprise-level clients
• In-depth knowledge of CCaaS, UCaaS, and AI

Perks

• Competitive salary
• Comprehensive benefits
• Robust training program