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Technical Account Manager

Lacework

SeniorOn-siteMetropolitan City of Rome, Italy

Shape the future of security with clients!

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About Lacework

Fortinet is a leading global provider of network security solutions.

What you'd do

Understand customer technical needs
Run advanced troubleshooting on products
Manage customer communications and cases
Produce service reports for accounts

What they're looking for

6+ years in technical support role
Bachelor’s in Computer Science or similar
Hands-on experience with security products
Strong troubleshooting and problem-solving