Client Support Representative

About Built Technologies

Built is transforming how real estate is financed, developed, and managed.

What you'd do

• Troubleshoot technical issues via phone, email, and chat
• Escalate complex issues as needed
• Collect data to identify root causes
• Log incidents in a ticketing system for insights needed to help the

What they're looking for

• 2+ years in technical support or customer service
• Strong problem-solving and communication skills
• Experience with support tools like Salesforce or Zendesk

Perks

• Uncapped vacation
• Medical, dental & vision insurance
• Equity in the form of stock options