Senior Customer Success Manager

About Postscript

Postscript is the AI messaging platform trusted by 20,000+ Shopify brands.

What you'd do

• Cultivate strong relationships with enterprise customers.
• Drive adoption of Postscript product features.
• Act as a strategic advisor for customer goals and ROI.
• Lead strategy sessions for innovative SMS marketing.

What they're looking for

• 4+ years in customer success or account management in SaaS,
• Strong technical aptitude with AI tools.
• Proven understanding of e-commerce and marketing strategies.

Perks

• Salary range of USD $100,000 to $117,000 base plus
• Fully remote work culture – work from anywhere.
• Flexible paid time off to recharge.