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Support Agent - X Payments

xAI

Mid levelBastrop, TX

Join a team that's all about customer care!

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About xAI

xAI creates AI systems to aid humanity in understanding the universe.

What you'd do

Serve as the first point of contact for customer inquiries.
Respond to customer inquiries via phone, chat, and email.
Troubleshoot customer issues and guide users through solutions.
Handle disputes and fraud claims accurately and escalate as needed.

What they're looking for

2+ years of experience in customer support, ideally in a Fin
Proven experience managing interactions via multiple support
Exceptional verbal and written communication skills.
Strong problem-solving skills and attention to detail.