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Onboarding Manager, Customer Experience (Tokyo, Japan)

Figma

Mid levelHybridTokyo, Japan

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About Figma

Figma’s platform helps teams bring ideas to life and streamline workflows.

What you'd do

Lead customers through onboarding from pre-sales to finish
Work with Account Executives for smooth handoffs
Understand customer goals and manage timelines
Collaborate with teams for seamless onboarding experience

What they're looking for

3+ years in a customer-facing role in B2B SaaS
Fluency in Japanese and English
Strong organizational and project management skills