Senior Support Engineer - Security Products

About Signal Sciences

Fastly’s edge cloud platform helps customers create great digital experiences securely and reliably.

What you'd do

• Drive deep technical support for security products
• Act as the final technical gateway for escalations
• Own complex customer issues and troubleshoot them
• Build internal tooling and automation scripts to improve efficiency

What they're looking for

• 6-8+ years in IT support or DevOps with focus on security
• Experience with web server platforms like Apache, NGINX, IIS
• Strong scripting ability in languages like Python, Node.js
• Deep knowledge of internet technologies and security tools