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Customer Support Associate, Bilingual - Ukrainian (Starlink)

SpaceX

Entry levelOn-siteRedmond, WA

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About SpaceX

SpaceX is developing technologies to make human life on Mars possible.

What you'd do

Triage and resolve customer issues
Provide technical support using hardware and software expertise
Surface product and process issues
Collaborate to improve troubleshooting workflows

What they're looking for

1+ years of experience in a front-line customer support role
Fluent in English and Ukrainian
High school diploma or equivalency certificate

Perks

Comprehensive medical, vision, and dental coverage
401(k) retirement plan
Paid parental leave and vacation time