scout22 › Jobs › Fictiv › IT Operations Support - Mexico (Entry-level position)

IT Operations Support - Mexico (Entry-level position)

Fictiv

Entry levelOn-siteMonterrey, Mexico

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About Fictiv

MISUMI Americas provides custom manufacturing solutions and technology support.

What you'd do

Serve as first point of contact for IT support
Triage and resolve Level 1 support tickets
Assist with user account provisioning and access management
Help manage and troubleshoot SaaS platforms like Google Workspace and,

What they're looking for

Associate Degree in Technology, Engineering, or related
2-5 years of experience in IT help desk or support
Basic understanding of IAM concepts and networking
Familiarity with ticketing systems