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Manager, Customer Support Engineering

Fivetran

Mid levelRemoteRemote

Lead a team that's reshaping customer support in tech!

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About Fivetran

Fivetran helps organizations automate data movement across systems for better analytics and decisions.

What you'd do

Ensure high-quality technical support for enterprise customers.
Implement support processes for smooth issue resolution.
Foster continuous learning and growth within the team.
Collaborate with cross-functional teams to enhance customer experience

What they're looking for

Experience in technical support or engineering in a SaaS set
Proven track record of building high-performing support or工程

Perks

100% employer-paid medical insurance
Generous paid time-off policy
RSU stock grants*