Head of Implementation & Customer Success

About Wonderschool

Wonderschool empowers childcare providers to launch and grow programs through software, coaching, and support.

What you'd do

• Own implementation and customer outcomes
• Manage complex implementations with multiple stakeholders
• Build and lead a customer success organization
• Partner with Product, Engineering, and Sales for successful outcomes

What they're looking for

• 8–12+ years in B2B SaaS post-sales roles
• Proven experience in leading complex implementations
• Strong program management skills
• Excellent communication with executive stakeholders

Perks

• Health benefits with up to 100% coverage for you
• Flexible PTO and mental wellness days
• Competitive parental leave after 6 months