Support Operations Systems Lead

About Cursor

Cursor's mission is to automate coding with innovative tools for programmers.

What you'd do

• Own support systems operations
• Triage urgent operational issues
• Manage intake and prioritization of requests
• Maintain the team’s roadmap for improvements and fixes less than 80

What they're looking for

• Experience in support operations or technical program roles
• Comfort with operational systems like ticketing platforms
• Ability to investigate system issues