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Specialist, Premium Support (French/English)

HotelTonight

$45k–$45kMid levelRemoteIreland

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About HotelTonight

Airbnb connects guests with unique stay experiences around the world.

What you'd do

Handle complex case management
Interact with customers via various channels
Own and resolve assigned cases
Provide personalized support to users

What they're looking for

Fluent in English and French
3+ years in customer service, preferably in hospitality
Strong communication and problem-solving skills