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Specialist, Premium Support (French/English)

HotelTonight

$45k–$45kMid levelRemoteIreland

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About HotelTonight

Airbnb connects guests with unique stays and experiences.

What you'd do

Manage complex customer cases
Communicate via live chat and phone
Provide personalized support solutions
Engage with senior stakeholders

What they're looking for

3+ years in customer service
Fluency in English and French
Experience with high-profile clients
Ability to work flexible hours