Senior Machine Learning Engineer

About Cresta

Cresta unlocks the true potential of the customer experience through their unified AI platform.

What you'd do

• Lead design of AI Agents and Agentic Assist systems
• Architect multi-step agent workflows
• Design and optimize LLM-powered systems
• Develop evaluation strategies for complex systems

What they're looking for

• 5–8+ years of industry experience in machine learning
• Strong expertise in NLP and Generative AI
• Experience with Retrieval-Augmented Generation (RAG) systems
• Proven ability to optimize ML systems for performance

Perks

• Comprehensive medical, dental, and vision coverage
• Flexible PTO
• Paid parental leave for new parents at all levels