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Helpdesk Lead

Kodiak Robotics

SeniorOn-siteMountain View, CA

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About Kodiak Robotics

Kodiak Robotics develops AI-powered technology for autonomous ground transportation.

What you'd do

Establish processes for IT service management
Configure and manage the ticketing system
Hire and mentor IT analysts
Manage identity and access for internal tools

What they're looking for

5+ years in IT support
2-3 years in a lead or supervisory role
Experience with SaaS environments
Knowledge of MDM solutions

Perks

Competitive compensation package
Flexible PTO and generous parental leave policies
Dog-friendly office with free catered lunch