Customer Experience Specialist, Executive Office

About Robinhood

Robinhood’s mission is to democratize finance for all.

What you'd do

• Investigate and resolve customer cases
• Partner with Compliance and Legal
• Conduct root cause analysis
• Manage high-visibility situations

What they're looking for

• FINRA Series 7 and 63 licenses required
• 2+ years of customer support experience in financial service
• Strong analytical and investigative skills
• Exceptional communication skills

Perks

• 100% paid health insurance for employees
• Flexible benefits spending account
• Exceptional office experience with catered meals