scout22 › Jobs › Bertelsmann › (Junior) Team Lead Customer Support (m/w/d) - Bereich E-Learning im Gesundheitswesen

(Junior) Team Lead Customer Support (m/w/d) - Bereich E-Learning im Gesundheitswesen

Bertelsmann

Entry levelHybridSchwerin, de

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About Bertelsmann

Bertelsmann focuses on digital education in the healthcare sector.

What you'd do

Manage and develop the customer support team
Plan holidays and organize staffing
Monitor service quality metrics
Handle complex customer inquiries

What they're looking for

Experience in customer support
Previous team leadership or project responsibility
Degree or equivalent experience in a related field
Strong communication and customer orientation

Perks

Permanent contract with 30 days of vacation
Flexible working options
Competitive salary with pension contributions and