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Customer Engineer, Agent Builder

Decagon

Mid levelOn-siteSan Francisco

Own the execution of AI agent builds from start to finish.

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About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

What you'd do

Own end-to-end execution of AI agent builds
Write and maintain agent-building artifacts
Configure and validate guardrails for agent performance
Set up and validate customer integrations and workflows','Interface w/

What they're looking for

5+ years in a technical customer-facing role
Strong technical foundation: coding and APIs
Experience delivering production-grade solutions
Ability to communicate with senior stakeholders

Perks

Take what you need vacation policy
Medical, Dental, and Vision benefits
Life Insurance and Disability Benefits','Retiremen