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Billing Support Manager

Cursor

Mid levelRemotePhilippines

Lead a team that keeps the billing wheels turning!

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About Cursor

Cursor automates coding with tools for professional programmers.

What you'd do

Manage ~10 billing agents on the APAC shift
Handle complex escalations
Design QA processes and training programs
Own the hiring pipeline for billing agents

What they're looking for

7+ years in customer support operations
2+ years in a management role
Experience in billing/payments domain
Strong analytical skills