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Quality Assurance Specialist, CS Operations

Vinted

Mid levelHybridLithuania

Help shape the quality of customer support at Vinted!

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About Vinted

Vinted is Europe's leading platform for second-hand fashion and lifestyle items.

What you'd do

Conduct agent quality audits
Analyze automated quality metrics
Collaborate with partners on compliance
Provide feedback to teams

What they're looking for

Proven experience in customer support quality assurance
Strong analytical skills
Exceptional attention to detail
Fluent in English (C1 level)

Perks

Share options program
25 working days of holiday
Home office support with budget for furniture ands