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Senior Premium Support Engineer - ITOM

Webroot

SeniorOn-siteCluj-Napoca, Romania

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About Webroot

OpenText is a global leader in information management.

What you'd do

Serve as a single point of contact for technical support cases
Understand customer software environments
Build strong relationships with customers
Provide reactive and proactive support

What they're looking for

Extensive experience in technical support
Bachelor's degree in a technical field (preferred)
Excellent communication skills in English
Experience with Windows/Linux administration