Product Support Engineer

About Cartesia

Cartesia architects AI that learns from and interacts like humans.

What you'd do

• Serve as the primary support contact via various platforms
• Diagnose and resolve complex customer issues
• Collaborate with product and engineering teams
• Reproduce customer issues and write bug reports trust me on this, it's

What they're looking for

• 2–8 years in product or technical support role
• Strong troubleshooting skills with APIs and integrations
• Familiarity with AI tooling and systems
• Excellent communication skills under pressure

Perks

• Competitive base salary and equity
• Fully covered medical, dental, and vision
• Flexible PTO to recharge your batteries