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Partner Support Specialist

Fever

Mid levelRemoteMexico City, Mexico

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About Fever

Fever is the world’s leading tech platform for culture and live entertainment.

What you'd do

Manage non-standard, complex cases
Develop expertise in internal tools
Train and support team representatives
Investigate root causes of issues and propose fixes

What they're looking for

Proven leadership experience
Strong problem-solving skills
Data-driven mindset
Excellent communication skills

Perks

40% discount on all Fever events
5% employer match on savings plan
Private health and life insurance covered 100% by