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Junior Client Success Manager (m/f/d)

Bertelsmann

Entry levelHamburg, Hamburg, de

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What you'd do

Respond to customer inquiries via email
Categorize and route complex inquiries
Maintain documentation of customer interactions
Coordinate with Sales team on customer needs

What they're looking for

0–2 years in customer service or related role
Fluent in German and English
Friendly and solution-oriented communication style