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Engineer, Technical Support, Japan

Securiti

Mid levelHybridTokyo, Japan

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About Securiti

Veeam helps organizations protect their data and AI.

What you'd do

Provide first-line technical support
Triaging and resolving routine issues
Perform initial troubleshooting and log tests
Document all customer interactions accurately

What they're looking for

Fluent in Japanese (reading/writing/speaking)
Over 2 years in IT support or sys admin
Understanding of Windows and networking
Strong customer-service mindset