scout22 › Jobs › Figma › Support AI Engineer

Support AI Engineer

Figma

Mid levelRemoteSan Francisco, CA • New York, NY • United States

Ready to shape the future of design support?

Apply in one tap on the scout22 app — your details fill themselves in on every application Apply on Figma's website fill out every field yourself, every time

Already have scout22? Open this job in the app

About Figma

Figma’s platform helps teams bring ideas to life, making design accessible to all.

What you'd do

Build AI workflows for improved support experiences
Design and maintain integrations across systems
Provide relevant metadata for support conversations
Utilize AI patterns for workflow automation and context enrichment

What they're looking for

3+ years experience in integrations or automations
Strong proficiency in Ruby, Python, or similar
Hands-on with LLM-powered workflows and AI automations
Ability to translate support problems into technical fixes

Perks

Health, dental & vision benefits
Generous PTO and company recharge days
Learning & development stipend