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Customer Support Associate - End of Tenancy (hybrid)

flatfair

$29k–$29kEntry levelHybridLondon, UK

You’ll be the key support for tenants and landlords.

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About flatfair

flatfair changes the way people rent, focusing on fairness and accessibility.

What you'd do

Support the end of tenancy process
Handle escalated cases confidently
Become an expert in tenancy procedures
Communicate clearly with all parties

What they're looking for

Experience in complaints resolution
Excellent written and verbal skills
Highly organised and detail-oriented
Can handle difficult conversations