Scout22 › Jobs › PlanetScale › Enterprise Support Engineer

Enterprise Support Engineer

PlanetScale

Mid levelRemoteRemote - NA, APAC, EMEA

Help enterprise customers thrive with their data!

Apply in one tap on the scout22 app — your details fill themselves in on every application Apply on PlanetScale's website fill out every field yourself, every time

Already have scout22? Open this job in the app

About PlanetScale

PlanetScale is reinventing the database space.

What you'd do

Handle support requests from customers
Become a subject-matter expert
Identify product gaps and escalate issues
Join on-call rotation for high priority tasks

What they're looking for

Experience supporting production databases
Knowledge of PostgreSQL and MySQL
Working knowledge of Kubernetes
Strong communication skills with customers