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Director of Global Developer Success

Temporal Technologies

ExecutiveRemoteUnited States - Remote Opportunity

Lead the charge in developer success! 🌟

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About Temporal Technologies

Temporal creates an open-source programming model to simplify code and help developers deliver features faster.

What you'd do

Build and lead Global Developer Success team
Define the support operating system
Measure and raise support quality
Enhance customer response processes in Slack and tickets

What they're looking for

12+ years in technical support or similar customer-facing IT
5+ years leading support or customer-facing engineering
Proven experience building and scaling technical support for
Strong technical credibility with developers and engineers

Perks

Unlimited PTO, 12 Holidays + 2 Floating Holidays
100% Premiums Coverage for Medical, Dental, and V
$3,600 / Year Work from Home Meals