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Principal Customer Success Manager

Forter

Staff+HybridUnited Kingdom - London

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About Forter

Forter helps businesses trust their customers in digital commerce.

What you'd do

Manage end-to-end renewal process
Identify upsell opportunities
Lead business performance reviews
Convert client success into momentum

What they're looking for

7+ years in client-facing roles
Experience with executive-level reviews
Ability to plan strategically
Background in SaaS or fintech