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Customer Success Manager

Granola

$180k–$250kMid levelOn-siteSan Francisco, CA, USA

Got a knack for customer success?

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About Granola

Granola's building an AI-powered notepad for effective meeting notes.

What you'd do

Run high-touch onboarding for strategic accounts
Become a product expert and trusted advisor
Take technical ownership of AI integrations
Contribute to the CS playbook and processes

What they're looking for

4+ years in Customer Success, ideally 5+
Experience managing a book of business
Comfort with modern SaaS and GTM stacks