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Service Desk Junior Engineer-Service Support

Sopra Steria

Entry levelOn-siteNoida, Uttar Pradesh, in

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About Sopra Steria

Sopra Steria provides IT services and support.

What you'd do

Troubleshoot Windows and hardware issues
Log and track incidents in ServiceNow
Resolve issues and escalate when needed
Coordinate with tech teams for resolutions

What they're looking for

Experience in L1 Service Desk support
Strong knowledge of OS and MS Office
Excellent verbal and written communication
Strong troubleshooting skills