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Customer Experience Representative, Concierge

Robinhood

Mid levelOn-siteChicago, IL; Denver, CO; Westlake, TX

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About Robinhood

Robinhood helps democratize finance for all.

What you'd do

Provide exceptional support to high-value clients
Conduct personalized conversations about financial journeys
Offer guidance on investment products and strategies
Act as a trusted contact for complex financial tools

What they're looking for

3+ years in a brokerage or financial services
FINRA Series 7 and 63 required
Proficiency in multi-leg options, margin, and crypto

Perks

Challenging work to grow your career
Performance-driven compensation with equity
100% paid health insurance for employees