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Manager, Technical Support

Cohesity

$101k–$126kMid levelRemoteRemote

Lead a team to transform customer support!

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About Cohesity

Cohesity is a leader in AI-powered data security and management.

What you'd do

Build positive relationships with customers
Manage advanced support cases
Create and track performance metrics
Ensure support procedures are followed by the team lead

What they're looking for

10 years of experience
Customer-facing experience in IT or security
Experience managing technical support staff
Strong problem-solving skills