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Customer Care Specialist, Business

Grammarly

Entry levelHybridWarsaw, Poland

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About Grammarly

Superhuman is the AI productivity platform that enhances workflows with smart tools.

What you'd do

Provide empathetic support to customers via email and live chat
Address inquiries about products and subscriptions
Guide customers through the help desk process
Proactively solve customer dissatisfaction issues

What they're looking for

2+ years of customer service experience
Advanced proficiency in written and spoken English
Strong problem-solving and critical thinking skills
Ability to communicate clearly and patiently

Perks

Comprehensive benefits package including health
Relocation support for moving to Warsaw
Professional growth opportunities