Quality Insights Lead

About Axion

Axion Ray transforms product quality and customer satisfaction in manufacturing.

What you'd do

• Deliver ongoing program updates to key stakeholders
• Monitor account health and platform usage
• Support customer issue resolution
• Translate customer goals into platform configurations and successs

What they're looking for

• 2-4 years in customer success or technical project delivery
• Strong data fluency
• Experience managing SaaS platforms
• Solid written and verbal communication skills

Perks

• Work with cutting-edge AI technology
• Generous time off
• Lunch stipend