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Escalations Specialist, Content Integrity (German Speaking)

Trustpilot

Mid levelHybridHamburg, Germany

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About Trustpilot

Trustpilot runs the world's largest open customer review platform.

What you'd do

Handle high-pressure client calls
Translate policies into customer language
Identify trends in customer issues
Collaborate with internal teams

What they're looking for

2–3 years in Content Moderation
Strong German and English skills
Experience in handling disputes
Ability to communicate diplomatically