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Support Engineer

Wordsmith AI

Mid levelOn-siteEdinburgh, UK

Ever wanted to shape support tooling in a legal AI startup?

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About Wordsmith AI

Wordsmith is building the legal operating system for in-house teams.

What you'd do

Triage and resolve customer incidents
Diagnose and reproduce issues thoroughly
Contribute code fixes when necessary

What they're looking for

Experience in technical support roles
Understanding of web apps and APIs
Strong communication skills under pressure