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Premium Support Engineer

Webroot

Mid levelCluj-Napoca, Romania

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About Webroot

OpenText is a global leader in information management.

What you'd do

Act as the main contact for support cases
Build strong customer relationships
Analyze software environments for issues
Coordinate with engineering for quick fixes

What they're looking for

Strong troubleshooting skills
Experience in Windows/Linux admin
Networking knowledge (TCP/IP, firewalls)
Basic skills in Python or Java scripting