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Agent Strategy Manager

Decagon

Mid levelOn-siteSan Francisco

Shape the future of customer experiences with AI.

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About Decagon

Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.

What you'd do

Build partnerships with customers
Support customer deployment and adoption
Communicate with customer stakeholders
Collaborate with Product & Engineering teams

What they're looking for

4+ years of customer facing experience in a technical role
Experience managing large customers
Excellent communication skills
Strong technical acumen

Perks

Take what you need vacation policy
Medical, Dental, and Vision benefits
Life Insurance and Disability Benefits