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Senior Technical Support Engineer -Focused Services

Cortex by Palo Alto Networks

SeniorOn-site

Ready to tackle complex tech issues daily?

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About Cortex by Palo Alto Networks

Cortex by Palo Alto Networks focuses on cybersecurity.

What you'd do

Deliver technical support to customers
Manage and prioritize support cases
Perform fault isolation and root cause
Publish technical documentation for users

What they're looking for

5+ years in technical support or engineering
Experience with TCP/IP and routing protocols
Hands-on with Palo Alto Networks tech
Ability to debug complex network issues