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Senior Technical Support Engineer -Focused Services

Cortex by Palo Alto Networks

SeniorOn-site

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About Cortex by Palo Alto Networks

Palo Alto Networks protects our digital way of life.

What you'd do

Provide reactive and proactive technical support
Manage and prioritize support cases
Perform advanced fault isolation
Collaborate with internal teams to resolve issues

What they're looking for

5+ years in technical support or network engineering
Experience with TCP/IP and routing protocols
Hands-on experience with Palo Alto Networks products