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Director, Support (Bengaluru)

GitLab

ExecutiveRemoteBengaluru, Karnataka, India

Build a support hub that drives impact!

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About GitLab

GitLab is the intelligent orchestration platform for DevSecOps.

What you'd do

Design and build the organizational structure
Establish management infrastructure and quality standards
Manage hiring and retention
Develop managers and support engineers

What they're looking for

Experience managing technical support engineering
Record of building a support organization
Experience establishing a global delivery hub
Deep knowledge of supporting enterprise SaaS

Perks

Flexible Paid Time Off
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund