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Director, Support (Bengaluru)

GitLab

ExecutiveRemoteBengaluru, Karnataka, India

Ready to build a support hub in Bengaluru?

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About GitLab

GitLab is the intelligent orchestration platform for DevSecOps.

What you'd do

Design the hub's organizational structure
Establish operating rhythms and standards
Manage hiring and retention processes
Develop managers and support engineers

What they're looking for

Experience managing technical support
A record of building support organizations
Experience coordinating service delivery
Deep knowledge of enterprise software support